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		<title>The Unintended Consequences of Success</title>
		<link>http://subscriptionmetrics.wordpress.com/2010/07/29/the-unintended-consequences-of-success/</link>
		<comments>http://subscriptionmetrics.wordpress.com/2010/07/29/the-unintended-consequences-of-success/#comments</comments>
		<pubDate>Thu, 29 Jul 2010 17:11:13 +0000</pubDate>
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				<category><![CDATA[Operating Metrics]]></category>
		<category><![CDATA[Operations]]></category>
		<category><![CDATA[SaaS]]></category>
		<category><![CDATA[Start Up Mode]]></category>

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		<description><![CDATA[When your organization has developed a "drag-racing" culture that can come with enormous early success, it is easy to defer discussions, decisions, and work needed to properly capture customer behavior critical for metrics analysis. It's best to capture behavior when it is happening, and for certain behavior, the only time it can be captured is while it is happening. Don't become a victim of your own success. <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=subscriptionmetrics.wordpress.com&amp;blog=14690664&amp;post=40&amp;subd=subscriptionmetrics&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Work Smart; Not Hard</title>
		<link>http://subscriptionmetrics.wordpress.com/2010/07/28/work-smart-not-hard/</link>
		<comments>http://subscriptionmetrics.wordpress.com/2010/07/28/work-smart-not-hard/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 20:01:30 +0000</pubDate>
		<dc:creator>subscriptionmetrics</dc:creator>
				<category><![CDATA[SaaS]]></category>

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		<description><![CDATA[An age-old lesson on not wasting energy, effort, and money.  <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=subscriptionmetrics.wordpress.com&amp;blog=14690664&amp;post=13&amp;subd=subscriptionmetrics&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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